Hypervolt Analytics is our tool for tracking costs and usage, for a clear and detailed view of your historical charging profile.
Analytics
Hypervolt Analytics give users a detailed overview of all their sessions over a selected timeline. Each session is delineated by its start time, which is defined by the plug-in event. Sessions are listed along with the start time, energy used and the associated cost.
Cost is calculated based on the tariff set in the Energy Tariffs settings.
Reports
Reports can be exported as a PDF. This feature allows you to download or email your session data for any single calendar month directly from the app.
Energy Usage
Energy Usage gives users a general overview of their historical charging profile. Users can switch between viewing Energy Charged and Total Cost for a better understanding of their usage.
Energy Tariffs
Energy Tariffs allows users to specify the rates set by their energy provider in the app, used to calculate approximate cost in Energy Usage, Analytics and reports.
Setting up your energy tariff is straightforward, simply open the app and go to the Settings, Charger Settings and select Energy Tariff.
Rate are specified in pence (p), not pounds (£). For example, if your energy provider charges 14p per kWh, simply enter 14 in the tariff field, not 0.14.
Smart tariffs use dynamic pricing fluctuates based on real-time energy demand. Changes can be frequent, and only your energy provider has visibility over changing rates, Hypervolt has opted out of displaying cost data if your chargepoint is integrated with an energy provider smart tariff.
FAQs
Q: Why is my data not populating the charts on the app?
The app requires an active connection to our cloud servers to retrieve and display information. If data isn’t populating the app charts, it may be because to the charger is offline.
Q: Why does the data in Analytics differ from Energy Usage?
The difference between Analytics and Energy Usage lies in their data grouping methods. Energy Usage aggregates daily consumption across all sessions, while Analytics shows data for individual sessions. This can result in sessions that cross midnight being split in Energy Usage but counted as a single session in Analytics, causing discrepancies between the two views.
Q: Is data uploaded in real-time?
Data uploads to the cloud every 15 minutes for near real-time monitoring. However, high latency or unreliable WiFi can delay data transfer, resulting in longer intervals before the information appears in the app.
Q: Can I adjust historical data to accurately reflect the correct tariff if I initially set the wrong tariff?
Rates are applied to session data in real-time, so any adjustments will only affect future calculations. Once cost data is processed and displayed, it cannot be retroactively altered.