PEN fault detection and RCD protection is used to identify and mitigate voltage or current anomalies, preventing electric shock or fire and ensuring compliance with UK safety regulations.
Pen Fault Detection
A PEN fault refers to a problem with the protective earth and neutral conductors, potentially leading to electric shock or fire.
Our PEN fault detection system is triggered if the supply voltage between live and neutral conductors spikes above 253V or dips below 207V for more than 5 seconds. Upon detection, the charger disconnects the live, neutral, and earth connections to the vehicle, halting the charging process. Once normal voltage is sensed for 30 seconds, the charger resumes its normal operation, often indicated by the standby blue LEDs.
RCD Protection
(DC) RCD protection is used to safeguard against direct current faults that standard AC RCDs may not detect. It allows the Hypervolt to detect small amounts of DC leakage that can desensitise external AC RCDs.
In domestic settings, DC RCD protection ensures that any DC fault is quickly detected and the power supply disconnected, maintaining safety and compliance with electrical safety regulations. This layer of protection is particularly important in home environments to prevent potential hazards and ensure that the charging process is safe
What to do if your device enters fault mode?
When in Fault mode, the LEDs will turn red.
If your Hypervolt enters fault mode, you should try a reboot:
- Turn off the charger using the isolator switch.
- Wait approximately 5 seconds.
- Turn the charger back on.
If the source of the fault has passed, rebooting can take the charger out of fault mode. If your charger remains in fault mode even after rebooting, please contact Hypervolt customer support for further assistance.