The Hypervolt Lock is a security feature designed to prevent unauthorised charging.
When enabled, the Hypervolt Lock disables all charging activity, so that no charging occurs without your knowledge. You can enable the Lock directly on the app Charger screen. This is particularly useful if you think your charger may be easily accessed by others or if you are away from home.
The lock feature requires an active WiFi connection to operate. Ensure your charger is connected to WiFi. If it’s not, the locking and unlocking commands cannot be processed.
The Lock Status
There are three lock statuses: Unlocked, Locked and Pending.
Status: Unlocked
When Unlocked, your Hypervolt will respond to your vehicle energy signals and will initiate charging.
Status: Locked
When the Hypervolt is locked, all upcoming charging session will be prevented, regardless of the activation mode (Plug and Charge or Scheduled) or regardless of the charging mode (Boost, Eco, super Eco or BatterySafe).
You can verify the Hypervolt is locked on the app or by checking the Hypervolt LEDs. The app home screen provides a clear indication of the charger’s lock status. The LEDs on the unit will display a solid orange colour.
If the charger is locked and plugged into a vehicle, the LEDs will flash orange, signaling that a charge is trying to initiate but is prevented due to the lock.
Status: Pending
Pending indicates that the lock command is in process but cannot be completed immediately!
This will occur if the Hypervolt is still plugged into the vehicle when the lock is enabled. To enable the lock, make sure that the Hypervolt is fully unplugged from the vehicle. Once unplugged, the status will automatically change from “Pending” to “Locked.”