What to do if your charger appears to be off
This could mean that your LED brightness is set to 0%. Check in the app (Settings - LED Brightness) and turn the brightness back up to 100%; you should be able to see a change.
If this doesn't work, it could mean that there is no power reaching your Hypervolt device - for instance, the circuit breaker may have been turned off.
- Please check the circuit breaker and make sure that it is ON.
- Press the test button on an RCD/RCBO style circuit breaker to test that it works.
If none of these work, you may need to contact your installer or the Hypervolt support team.