The charger appears to be off and no lights are showing

What to do if your charger appears to be off

This could mean that your LED brightness is set to 0%. Check in the app (Settings - LED Brightness) and turn the brightness back up to 100%; you should be able to see a change.

If this doesn't work, it could mean that there is no power reaching your Hypervolt device - for instance, the circuit breaker may have been turned off.

  1. Please check the circuit breaker and make sure that it is ON.
  2. Press the test button on an RCD/RCBO style circuit breaker to test that it works. 

If none of these work, you may need to contact your installer or the Hypervolt support team.